Accounts Receivable Recovery Services

Overwhelmed by Aging Claims and Denials?

Our strategic accounts receivable recovery services help hospitals, private practices, and multi-specialty groups recover unpaid claims and reduce AR by up to 35%. We manage the entire recovery process, starting from early follow-up through to final-level appeals, across Medicare, Medicaid, and over 800 commercial payers.

You can opt for standalone AR recovery without outsourcing full RCM. Tailored, flexible, and designed to support your existing billing team.

Key Metrics We Improve

We don’t just recover accounts receivable. We help you track key revenue cycle metrics and improve overall billing performance.

Lowest Denial Rate
0 %
Net Collection Rate
75 %
Timely Filing Success
85 %
Patient Collection Rate
50 %
Clean Claim Rate
0 %
Customer Support
20 /7

Turn Aging Claims into Smooth Collections

Core AR Recovery Services We Offer

Over 70% of healthcare finance leaders hired additional staff in 2024 to control rising accounts receivable and denial backlogs. New federal requirements, including the No Surprises Act, now demand tighter patient balance workflows and faster refund processing.

Outsourcing accounts receivable recovery services offers a scalable solution. It helps practices manage payer complexity, reduce administrative strain, and stay compliant without expanding internal teams.

Insurance AR Recovery

Our billing team reviews each claim for status, denial reasons, payer rules, and appeal eligibility. We follow payer deadlines and policies to resolve claims quickly, compliantly, and maximize your revenue.

Patient AR Recovery

After insurance processes the claim, we send patients clear, CMS-compliant statements. We double-check insurance coordination, prevent No Surprises Act issues, and answer patient questions respectfully, rather than using harsh collection methods.

Aged A/R Cleanup Services

For legacy AR or EMR transitions, our clean-up team performs batch-level reconciliation and claim validation. We identify duplicate entries, expired filing windows, exhausted appeals, and inactive payers. We mark claims for resubmission, write-off, or escalation and share final reports.

Denial and A/R Management Outsourcing

We handle both rejections and adjudicated denials using root cause analysis, CARC/RARC code mapping, modifier correction, and documentation updates. Appeals follow payer-specific protocols to maximize recovery rates and prevent repeat denials.

AR Reporting and KPI Tracking

Provide custom AR dashboards segmented by payer, age bucket, claim type, and denial reason. KPIs include collection rate, denial trends, FPRR, NCR, and aging analysis to support ongoing revenue cycle performance.

Free AR Analysis That Improves Collections

Find out what’s holding your revenue back — and fix it fast.

 

Uncollected claims can quietly drain your revenue, but a timely follow-up can turn them into cash. Our team monitors, resolves, and appeals claims to make sure every claim gets the attention it needs.

 

At Dastify, we provide a free AR analysis that shows exactly what’s stuck and how to recover it, helping your practice get paid faster without extra stress.

What We Review:

Who Can Truly Benefit from AR Recovery

Practices with high volumes in 60–120+ day aging buckets

Billing teams overwhelmed by backlog or short-staffed

Groups transitioning EMRs or practice management systems

Clinics with rising denials and underpayments

Providers seeking AR support without full RCM outsourcing

Regulatory Compliance You Can Count On

  • Medicare (CMS) Timely-Filing Rules
  • No Surprises Act Support
  • OIG Credit-Balance Guidance

Inpatient and Outpatient AR Recovery Expertise

Our healthcare AR recovery solutions manage both facility-based (UB-04) and professional (CMS-1500) claims using payer-specific workflows tailored for hospitals, outpatient clinics, and specialty practices. We handle complex scenarios, including:

Technology-Driven AR Optimization

We work within your existing infrastructure using industry-standard integrations and automation tools to accelerate AR recovery.

Our 4-Step AR Recovery Process

We work within your existing infrastructure using industry-standard integrations and automation tools to accelerate AR recovery.

01

Systematic AR Evaluation and Audit

We audit aging AR accounts across payer types, verify claim status, and segment balances by recovery potential. We prioritize both high- and low-dollar claims for recovery based on age, payer filing windows, and claim viability.

02

Prioritization of Aging Accounts Based on Timely Filing Limits

Our system flags claims nearing expiration, ensuring follow-up before the timely filing limits close. We use real-time analytics and payer-specific workflows to reduce write-offs and improve recovery speed.

03

Claim Corrections, Resubmissions, and Appeal Management

We correct CPT, ICD-10, HCPCS, and modifier errors, submit appeals, and document payer interactions. We also identify denial trends and recommend edits upstream in your RCM process.

04

Insurance Follow-Up That Gets Results

Our team monitors each claim through electronic status checks, payer portals, and direct representative contact to identify and correct issues quickly. Moreover, we also help patients understand their charges. All of this ultimately improves your collection rates.

How Our AR Recovery Services Drive Financial Performance

With expert accounts receivable recovery services, we restore your revenue flow so your practice can grow without financial friction.

Financial Stability

Recover aging AR before it’s written off, improving predictable revenue and reducing bad-debt reserves.

Results-Based Pricing

Only charge for successful recoveries—no long-term commitments or setup fees.

Higher Collection Ratio

Achieve 90+% recovery rates on eligible claims through corrections, appeals, and targeted workflows.

Dedicated AR Team

Achieve 90+% recovery rates on eligible claims through corrections, appeals, and targeted workflows.

Secure, HIPAA-Compliant Workflow

End-to-end encryption, audit trail documentation, and PHI protections are standard in all AR processes.

Knowledge Across 800+ Payers

Understand payer-specific logic, bundling rules, appeal formats, and LCD/NCD policies.

Frequently Asked Questions

AR recovery focuses on collecting unpaid and underpaid claims that are still actionable. AR clean-up addresses legacy or backlogged accounts, often from EMR migrations, by validating, segmenting, and categorizing claims for resubmission, appeal, or write-off.

Yes. Our comprehensive AR recovery services often include support for patient billing by sending clear, itemized statements and offering optional phone or email support. This improves collection rates while preserving transparency and trust.
Yes. By resolving accounts before they are written off, AR recovery services can reduce bad-debt reserves by 20 to 30 percent. This also helps stabilize the revenue cycle and improve financial reporting accuracy.

Key metrics include net recovery rate, percentage of claims recovered within timely filing windows, denial resolution rate, and reduction in days in accounts receivable. Regular reports track performance across these benchmarks.

Yes. Recovery protocols are adapted to match the documentation and coding requirements of each specialty. For instance, surgery may require modifier review, while mental health often involves medical necessity verification.

AR recovery helps reduce exposure to timely filing violations, incorrect patient billing, unaddressed denials, and payer-specific errors. This lowers the chance of audits and reimbursement penalties.
Outsourcing becomes essential when claims begin aging beyond 60 or 90 days, when there is a rise in denials, or when the in-house billing team is short on time or staffing. Practices also benefit from external AR support during periods of transition or high growth.
Yes. We prioritize high-dollar claims through focused insurance follow-up protocols. Our team actively tracks large-balance accounts, verifies status, and initiates appeals before payer deadlines to prevent major revenue loss.
Absolutely. We conduct zero-balance denial audits to uncover hidden underpayments. Our team reviews closed claims that show zero balance but have unresolved denials, then pursues recovery by comparing posted amounts to contracted rates.
We follow strict credit-balance compliance protocols based on OIG and CMS guidelines. Any overpayments, duplicate payments, or misposted amounts are flagged, reconciled, and refunded appropriately to avoid audit risk.
Our AR team uses a structured, timely-filing workflow. We track payer-specific deadlines and automate alerts for expiring claims, ensuring appeals are submitted with full documentation before the filing window closes.
Yes. We apply predictive analytics to identify which aging claims have the highest recovery potential. This helps our specialists focus efforts where recovery is most likely, reducing AR days and improving efficiency.
We have a dedicated process for unapplied cash reconciliation. Unmatched payments are investigated and applied to the correct accounts or claims, ensuring accurate AR balances and clean financial records.
Yes. We compare actual payments against payer contracts to identify and recover underpaid claims. Our contract variance audits include documentation and follow-up to secure the missing reimbursement.
It is. We use AI tools to score claims based on their likelihood of denial before submission. This allows our team to correct errors in advance and significantly improve first-pass acceptance rates.
Yes. Our patient responsibility workflows fully comply with the No Surprises Act. We generate clear, itemized statements and ensure that only eligible balances are pursued. No unauthorized balance billing is allowed under our process.

Let's Team Up to Recover Your Lost Revenue

Whether you are a solo provider or a multi-specialty group, Dastify Solutions delivers proven AR recovery services to reduce denials and accelerate revenue, claim by claim, payer by payer.